Prescription Refills After A Storm

Prescription Refills After A Storm

All of the Prime Care Family Practice providers and staff want to see all our patients and their families safe.

With Isaias expecting to impact Central Virginia, it is a good reminder to take action to prepare, including planning ahead for refilling prescriptions.

It could be difficult to fill prescriptions after a natural disaster, such as a hurricane.

That’s why it is so important that you take action to prepare and protect the prescriptions, over-the-counter drugs, and vitamins you need before any storms.

Protect yourself and others when filling prescriptions by limiting in-person visits to the pharmacy.

Sign up for mail order delivery or call-in your prescription ahead of time and use drive-thru windows or curbside pickup if available.

For more hurricane safety and preparedness tips this information from the Virginia Department Of Health offers practical information you should familiarize yourself with, ideally before a storm is in the forecast.

Mask & Social Distancing Policy At Prime Care Family Practice

To keep our staff, patients, and shared community as healthy as possible during this pandemic, Prime Care Family Practice has implemented the wearing of masks and practicing physical (social) distancing to reduce the spread of the COVID-19 virus.

POLICY:

  • Masking requirements apply to all Prime Care Family Practice employees, visitors, and patients over the age of 2.
  • While in our office, all employees, patients and visitors must wear a mask and maintain six feet of physical distance.
  • Physical distancing is defined as maintaining six feet of physical space between individuals.
  • Visitor and patient waiting areas are configured to meet physical distancing space requirements.
  • In the event volumes are high within patient waiting areas and physical distancing recommendations cannot be maintained, patients will be asked to wait in their vehicles.
  • Masking is not a substitute for physical distancing recommendations.

MASKING REQUIREMENTS:

Masks will be worn appropriately and completely cover the nose and mouth.  Surgical (ear loop) style masks or cloth/textile masks are acceptable.  Patients and visitors will be provided masks upon entry to the office if they are not wearing one.

Masks will be worn upon entry and until exited from the building.  

Masks are to be worn for the entire duration of the visit.  Physical distancing should also be maintained.

We recognize that some patients may not tolerate wearing a mask.  Those special patient populations and conditions may include respiratory compromised patients, special needs patients, etc. Please notify us prior to your appointment if you fall into one of these categories.

Prime Care Offering Telemedicine

Telemedicine is here!

In an additional step to keep you safe in these uncertain times, all of our providers at Prime Care Family Practice are now accepting appointments for Telemedicine visits.

Telemedicine allows you to discuss symptoms, medical issues, and more with your healthcare provider through a video call.

Using Telemedicine, you can receive a diagnosis, learn your treatment options, and get a prescription for many of your health concerns. It is a one to one visit with your provider, so deductibles and co-pays will be applied.

Call us at 804-526-1111 to schedule your appointment for a Telemedicine visit.

How Prime Care Is Keeping You Safe And Screening For Covid-19

At Prime Care Family Practice, we highly value the health and safety of our patients and staff. As COVID-19, the coronavirus, continues to have an increased impact on communities around the globe, we feel it is important to connect directly with you to share the steps we’re taking to protect our Prime Care family.

Upon arrival at our office:
-ALL Patients and visitors will be screened at the entrance of our office for coronavirus risk factors using the CDC guidelines.
-ANY patient or visitor determined high risk or showing any respiratory symptoms such as cough, fever, shortness of breath, sore throat, body aches, and tiredness will be directed to the outdoor care area in the rear of our building.
-Our outdoor clinic is staffed by our providers and nurses and will provide all necessary testing and care for those with respiratory symptoms or other high-risk symptoms.
-The outdoor clinic can be accessed by calling our office for an appointment. Please call 804-526-1111 if you are experiencing symptoms for an evaluation.

All other patients may continue to access the services of Prime Care Family Practice in our regular office setting with the provider of their choice. Please call 804-526-1111 for an appointment.

In addition to our temporary outdoor clinic, we are also taking many steps and preventative measures to maintain the health and safety of those in our building such as:
-Cleaning common areas more often, including kiosks, check-in/out stations, chairs, counter tops, exam rooms, phones, computers, and doorknobs.
-Sanitizing restrooms more frequently and restocking with supplies.
-Adding extra hand sanitizer at front desk areas, clinical areas, and reminding everyone of proper hand hygiene.
-Continuing to wipe down all exam rooms, equipment, computers, and furniture after every patient visit.
-Encouraging our providers and staff to closely monitor their health and well-being.
-Providing hand sanitizer and tissues in break rooms and meeting rooms.

Thank you for your continued trust and loyalty as we work together to fight this virus!

Prime Care Response To CoronaVirus

Prime Care Family Practice has not seen any known or suspected cases of Coronavirus. However, in an effort to best protect our patients and staff, if you have a fever, cough and shortness of breath, please call us at 804-526-1111 before coming into the office for any reason. One of our staff members will evaluate you by phone and direct you to the appropriate resource for your best care.

Prime Care’s medical team continues to monitor developments regarding the coronavirus as we closely follow the Centers for Disease Control’s (CDC) guidelines and recommendations. As always, our focus is the safety and well-being of our patients, employees and the community we serve.

Vote In The 2019 Progress Index Best Of The Best Awards

It’s that time of year again! Time to vote in the Progress Index Best Of The Best Awards

This annual tradition is a great way to recognize, and support, your local community businesses, local restaurants, home services and medical providers.

Voting is now open and will continue through September 23rd. Click here to get started and cast your votes.

Dr. Amar Shah Leaving Prime Care Family Practice

Dear Prime Care Patient, 

As some of you may know, in 2018 Dr. Amar Shah opened Vital Care Family Practice, a medical practice serving the Midlothian area, and has been splitting his time between the two practices.  

Recently, Dr. Amar Shah has made the difficult decision to no longer see patients at Prime Care Family Practice and will focus his practice at Vital Care. This change is effective as of August 12, 2019. 

Your medical care, and the service you receive, remain our top priority.  For existing patients who have appointments already scheduled with Dr. Amar Shah, we will reschedule the appointment with another Prime Care medical provider. If you would like to request a specific provider, please get in touch as soon as possible to let us know, and we will make every effort to accommodate your request.  

For patients who choose to would like to see Dr. Amar Shah in his new Vital Care practice , we will work with you to securely transfer all your confidential medical records. To begin this process please visit this link to and follow the instructions to complete the records transfer request. There is no charge to have your records electronically transferred.  

All providers and staff at Prime Care Family Practice are value you as a patient and are committed to your ongoing healthcare. Should you have any questions regarding this transition feel free to give us a call at 804.526.1111.

Congratulations To Dr. Lesli Brown

Please help us congratulate Dr. Lesli Brown on the birth of a healthy baby boy!

Dr. Brown will be out on maternity leave through July 29th taking time to rest and enjoy her new bundle of joy.

Current patients of Dr. Brown’s can contact the Prime Care office at 804.526.1111 to schedule appointments with another provider during Dr. Brown’s leave.

Thank You – Prime Care Reaches 1,000 Facebook Likes

Prime Care Family Practice recently reached 1,000 likes on our Facebook page!

Over the years we’ve watched this page grow, and see how our patients, families and friends engage with us on Facebook , leave messages, comments and reviews.

Thank you to everyone who supports Prime Care Family Practice. We are honored to be your local medical provider.

If you haven’t checked our Facebook page, click to visit and keep up with all the latest news from Prime Care Family Practice.


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See How PrimeCare Became More Efficient To Serve Our Patients Better

Prime Care Family Practice has been serving the needs of the Tri Cities community for over 25 years. As our practice grew, and technology changed, we realized we had to assess our current practices and make changes to become more efficient and provide more convenience to our patients.

It has been five years since we took on this initiative and introduced eClinicalWorks, a solution allowing our patients to request appointments, refills or contact us using the secure Healow app.  We’ve also introduced other services including telemedicine to provide more convenient and efficient options for patients and providers.

See the video below for more.