Prime Care Offering Telemedicine

Prime Care Offering Telemedicine

Telemedicine is here!

In an additional step to keep you safe in these uncertain times, all of our providers at Prime Care Family Practice are now accepting appointments for Telemedicine visits.

Telemedicine allows you to discuss symptoms, medical issues, and more with your healthcare provider through a video call.

Using Telemedicine, you can receive a diagnosis, learn your treatment options, and get a prescription for many of your health concerns. It is a one to one visit with your provider, so deductibles and co-pays will be applied.

Call us at 804-526-1111 to schedule your appointment for a Telemedicine visit.

How Prime Care Is Keeping You Safe And Screening For Covid-19

At Prime Care Family Practice, we highly value the health and safety of our patients and staff. As COVID-19, the coronavirus, continues to have an increased impact on communities around the globe, we feel it is important to connect directly with you to share the steps we’re taking to protect our Prime Care family.

Upon arrival at our office:
-ALL Patients and visitors will be screened at the entrance of our office for coronavirus risk factors using the CDC guidelines.
-ANY patient or visitor determined high risk or showing any respiratory symptoms such as cough, fever, shortness of breath, sore throat, body aches, and tiredness will be directed to the outdoor care area in the rear of our building.
-Our outdoor clinic is staffed by our providers and nurses and will provide all necessary testing and care for those with respiratory symptoms or other high-risk symptoms.
-The outdoor clinic can be accessed by calling our office for an appointment. Please call 804-526-1111 if you are experiencing symptoms for an evaluation.

All other patients may continue to access the services of Prime Care Family Practice in our regular office setting with the provider of their choice. Please call 804-526-1111 for an appointment.

In addition to our temporary outdoor clinic, we are also taking many steps and preventative measures to maintain the health and safety of those in our building such as:
-Cleaning common areas more often, including kiosks, check-in/out stations, chairs, counter tops, exam rooms, phones, computers, and doorknobs.
-Sanitizing restrooms more frequently and restocking with supplies.
-Adding extra hand sanitizer at front desk areas, clinical areas, and reminding everyone of proper hand hygiene.
-Continuing to wipe down all exam rooms, equipment, computers, and furniture after every patient visit.
-Encouraging our providers and staff to closely monitor their health and well-being.
-Providing hand sanitizer and tissues in break rooms and meeting rooms.

Thank you for your continued trust and loyalty as we work together to fight this virus!

Prime Care Response To CoronaVirus

Prime Care Family Practice has not seen any known or suspected cases of Coronavirus. However, in an effort to best protect our patients and staff, if you have a fever, cough and shortness of breath, please call us at 804-526-1111 before coming into the office for any reason. One of our staff members will evaluate you by phone and direct you to the appropriate resource for your best care.

Prime Care’s medical team continues to monitor developments regarding the coronavirus as we closely follow the Centers for Disease Control’s (CDC) guidelines and recommendations. As always, our focus is the safety and well-being of our patients, employees and the community we serve.

Vote In The 2019 Progress Index Best Of The Best Awards

It’s that time of year again! Time to vote in the Progress Index Best Of The Best Awards

This annual tradition is a great way to recognize, and support, your local community businesses, local restaurants, home services and medical providers.

Voting is now open and will continue through September 23rd. Click here to get started and cast your votes.

Dr. Amar Shah Leaving Prime Care Family Practice

Dear Prime Care Patient, 

As some of you may know, in 2018 Dr. Amar Shah opened Vital Care Family Practice, a medical practice serving the Midlothian area, and has been splitting his time between the two practices.  

Recently, Dr. Amar Shah has made the difficult decision to no longer see patients at Prime Care Family Practice and will focus his practice at Vital Care. This change is effective as of August 12, 2019. 

Your medical care, and the service you receive, remain our top priority.  For existing patients who have appointments already scheduled with Dr. Amar Shah, we will reschedule the appointment with another Prime Care medical provider. If you would like to request a specific provider, please get in touch as soon as possible to let us know, and we will make every effort to accommodate your request.  

For patients who choose to would like to see Dr. Amar Shah in his new Vital Care practice , we will work with you to securely transfer all your confidential medical records. To begin this process please visit this link to and follow the instructions to complete the records transfer request. There is no charge to have your records electronically transferred.  

All providers and staff at Prime Care Family Practice are value you as a patient and are committed to your ongoing healthcare. Should you have any questions regarding this transition feel free to give us a call at 804.526.1111.

Congratulations To Dr. Lesli Brown

Please help us congratulate Dr. Lesli Brown on the birth of a healthy baby boy!

Dr. Brown will be out on maternity leave through July 29th taking time to rest and enjoy her new bundle of joy.

Current patients of Dr. Brown’s can contact the Prime Care office at 804.526.1111 to schedule appointments with another provider during Dr. Brown’s leave.

Thank You – Prime Care Reaches 1,000 Facebook Likes

Prime Care Family Practice recently reached 1,000 likes on our Facebook page!

Over the years we’ve watched this page grow, and see how our patients, families and friends engage with us on Facebook , leave messages, comments and reviews.

Thank you to everyone who supports Prime Care Family Practice. We are honored to be your local medical provider.

If you haven’t checked our Facebook page, click to visit and keep up with all the latest news from Prime Care Family Practice.


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See How PrimeCare Became More Efficient To Serve Our Patients Better

Prime Care Family Practice has been serving the needs of the Tri Cities community for over 25 years. As our practice grew, and technology changed, we realized we had to assess our current practices and make changes to become more efficient and provide more convenience to our patients.

It has been five years since we took on this initiative and introduced eClinicalWorks, a solution allowing our patients to request appointments, refills or contact us using the secure Healow app.  We’ve also introduced other services including telemedicine to provide more convenient and efficient options for patients and providers.

See the video below for more.

National Drug Take Back Day 2018

Prime Care Family Practice encourages you to participate in the 2018 National Drug Take Back Event on April 28th from 10am-2pm where you can bring unused prescription drugs to be safely disposed of.

Last year Americans nationwide did their part to reduce the opioid crisis by bringing the DEA and its more than 4,200 local and tribal law enforcement partners a record-setting 912,305 pounds of potentially dangerous expired, unused and unwanted prescription drugs for disposal at more than 5,300 collection sites.

On Saturday, April 28, from 10 a.m. to 2 p.m. our local area Police Departments will partner with the Drug Enforcement Administration to give the public its 15th opportunity in 7 years to prevent pill abuse and theft by ridding their homes of potentially dangerous expired, unused, and unwanted prescription drugs. Bring your pills for disposal to the Prince George Police Department – side parking lot, Hopewell Police Department – parking lot by main entrance, Petersburg Police Department – CVS Pharmacy, Colonial Heights Police Department – Toys R Us parking lot or the Chesterfield County Police Department – Manchester High School front loop. The DEA cannot accept liquids or needles or sharps, only pills or patches.) The service is free and anonymous, no questions asked.

Unused or expired prescription medications are a public safety issue, leading to accidental poisoning, overdose, and abuse.
Pharmaceutical drugs can be just as dangerous as street drugs when taken without a prescription or a doctor’s supervision.
The non-medical use of prescription drugs ranks second only to marijuana as the most common form of drug abuse in America.
The majority of teenagers abusing prescription drugs get them from family and friends — and
the home medicine cabinet.
Unused prescription drugs thrown in the trash can be retrieved and abused or illegally sold.
Unused drugs that are flushed contaminate the water supply. Proper disposal of unused drugs
saves lives and protects the environment.
Take-back programs are the best way to dispose of old drugs.

drug take back

Prime Care Closing At 3pm Today

prime care office hoursDue to the winter weather Prime Care Family Practice will close at 3pm today, January 4th.

Appointments scheduled for this afternoon will be rescheduled as quickly as possible.

We plan to re-open at 7am tomorrow.  In the event of a change we will post updates here and on our Facebook page.