See How PrimeCare Became More Efficient To Serve Our Patients Better

See How PrimeCare Became More Efficient To Serve Our Patients Better

Prime Care Family Practice has been serving the needs of the Tri Cities community for over 25 years. As our practice grew, and technology changed, we realized we had to assess our current practices and make changes to become more efficient and provide more convenience to our patients.

It has been five years since we took on this initiative and introduced eClinicalWorks, a solution allowing our patients to request appointments, refills or contact us using the secure Healow app.  We’ve also introduced other services including telemedicine to provide more convenient and efficient options for patients and providers.

See the video below for more.

National Drug Take Back Day 2018

Prime Care Family Practice encourages you to participate in the 2018 National Drug Take Back Event on April 28th from 10am-2pm where you can bring unused prescription drugs to be safely disposed of.

Last year Americans nationwide did their part to reduce the opioid crisis by bringing the DEA and its more than 4,200 local and tribal law enforcement partners a record-setting 912,305 pounds of potentially dangerous expired, unused and unwanted prescription drugs for disposal at more than 5,300 collection sites.

On Saturday, April 28, from 10 a.m. to 2 p.m. our local area Police Departments will partner with the Drug Enforcement Administration to give the public its 15th opportunity in 7 years to prevent pill abuse and theft by ridding their homes of potentially dangerous expired, unused, and unwanted prescription drugs. Bring your pills for disposal to the Prince George Police Department – side parking lot, Hopewell Police Department – parking lot by main entrance, Petersburg Police Department – CVS Pharmacy, Colonial Heights Police Department – Toys R Us parking lot or the Chesterfield County Police Department – Manchester High School front loop. The DEA cannot accept liquids or needles or sharps, only pills or patches.) The service is free and anonymous, no questions asked.

Unused or expired prescription medications are a public safety issue, leading to accidental poisoning, overdose, and abuse.
Pharmaceutical drugs can be just as dangerous as street drugs when taken without a prescription or a doctor’s supervision.
The non-medical use of prescription drugs ranks second only to marijuana as the most common form of drug abuse in America.
The majority of teenagers abusing prescription drugs get them from family and friends — and
the home medicine cabinet.
Unused prescription drugs thrown in the trash can be retrieved and abused or illegally sold.
Unused drugs that are flushed contaminate the water supply. Proper disposal of unused drugs
saves lives and protects the environment.
Take-back programs are the best way to dispose of old drugs.

drug take back

Prime Care Closing At 3pm Today

prime care office hoursDue to the winter weather Prime Care Family Practice will close at 3pm today, January 4th.

Appointments scheduled for this afternoon will be rescheduled as quickly as possible.

We plan to re-open at 7am tomorrow.  In the event of a change we will post updates here and on our Facebook page.

Prime Care Holiday 2017 Hours

Prime Care Family Practice will be closed Monday, December 25th and re-open Tuesday, December 26th with regular office hours.

The following week, we will close on Monday, January 1st and re-open Tuesday, January 2nd with our regular office hours.

From everyone at Prime Care, have a happy and safe Christmas and New Year.

prime care family practice

Thank You For Voting For Prime Care

Everyone at Prime Care Family Practice is honored to have your vote of confidence again in 2017 by the Progress Index Best of the Best awards.  Thank you all our patients and members of the community who put their trust in our medical practice. 

Happy 4th Of July From Prime Care

All the staff and providers at Prime Care Family Practice wish you all a safe and happy 4th of July.

Our offices will be open on Monday, July 3rd but will be closed for the 4th.  We will reopen with regular office hours on July 5th.

prime care family practice

Now Offering Telemedicine Appointments

Prime Care Family Practice is excited to now offer telemedicine visits for established patients in the state of Virginia. telehealth appointments

This exciting new service will allow patients to use their computer for a virtual face to face appointment. This service will allow us to more conveniently treat patients for simple visits such as:

  • Sore throat
  • Rash
  • Red Eyes
  • Review Lab Work
  • Adjust Medications
  • And More

Before making your appointment we encourage you to contact your insurance provider to confirm telemedicine benefits are part of your policy. At this time we can not offer telemedicine visits to Medicare patients.

Contact our office to schedule your telemedicine appointment with Dr. Lisa Shah or watch a video to learn more about this convenient, time saving service.


Prime Care Closed Monday, May 29th

In observance of Memorial Day, Prime Care Family Practice will be closed Monday, May 29th.

Normal office hours will resume Tuesday, May 30th.

For after hour emergencies please contact 804-965-7965 our use our secure Patient Portal to:

  • Send a message
  • View or pay your bill
  • Request a prescription refill
  • View and request a referral
  • View medical records

Thank you and have a wonderful holiday!

 

Extended Prime Care Hours

prime care practice patient portal

Visit our patient portal.

To serve our Prime Care patients better, we have extended our hours to allow for more early morning and evening appointments.

Our new hours are Monday – Friday from 7am – 6pm. Now it easier than ever to schedule an appointment before work or when the kids get out school in the afternoon.

Contact us at 804.526.1111 for more information or to make an appointment.  Or request an appointment online using our convenient and secure Patient Portal.

 

Go Red For Women with Prime Care Family Practice

February is heart health month, and Friday, February 3, 2017 is National Wear Red Day. The physicians and staff at Prime Care Family Practice will be wearing our best red on February 3 in support of heart health. Join us in the effort to bring awareness to heart health!

According to the American Heart Association, heart disease and stroke cause 1 in 3 deaths among women each year, killing approximately one woman every 80 seconds.  Many of these deaths could be prevented by making the right choices including diet, exercise and not smoking. [Read more…]