At Prime Care Family Practice, we highly value the health and safety of our patients and staff. As COVID-19, the coronavirus, continues to have an increased impact on communities around the globe, we feel it is important to connect directly with you to share the steps we’re taking to protect our Prime Care family.

Upon arrival at our office:
-ALL Patients and visitors will be screened at the entrance of our office for coronavirus risk factors using the CDC guidelines.
-ANY patient or visitor determined high risk or showing any respiratory symptoms such as cough, fever, shortness of breath, sore throat, body aches, and tiredness will be directed to the outdoor care area in the rear of our building.
-Our outdoor clinic is staffed by our providers and nurses and will provide all necessary testing and care for those with respiratory symptoms or other high-risk symptoms.
-The outdoor clinic can be accessed by calling our office for an appointment. Please call 804-526-1111 if you are experiencing symptoms for an evaluation.

All other patients may continue to access the services of Prime Care Family Practice in our regular office setting with the provider of their choice. Please call 804-526-1111 for an appointment.

In addition to our temporary outdoor clinic, we are also taking many steps and preventative measures to maintain the health and safety of those in our building such as:
-Cleaning common areas more often, including kiosks, check-in/out stations, chairs, counter tops, exam rooms, phones, computers, and doorknobs.
-Sanitizing restrooms more frequently and restocking with supplies.
-Adding extra hand sanitizer at front desk areas, clinical areas, and reminding everyone of proper hand hygiene.
-Continuing to wipe down all exam rooms, equipment, computers, and furniture after every patient visit.
-Encouraging our providers and staff to closely monitor their health and well-being.
-Providing hand sanitizer and tissues in break rooms and meeting rooms.

Thank you for your continued trust and loyalty as we work together to fight this virus!

Prime Care Family Practice has not seen any known or suspected cases of Coronavirus. However, in an effort to best protect our patients and staff, if you have a fever, cough and shortness of breath, please call us at 804-526-1111 before coming into the office for any reason. One of our staff members will evaluate you by phone and direct you to the appropriate resource for your best care.

Prime Care’s medical team continues to monitor developments regarding the coronavirus as we closely follow the Centers for Disease Control’s (CDC) guidelines and recommendations. As always, our focus is the safety and well-being of our patients, employees and the community we serve.

It’s that time of year again! Time to vote in the Progress Index Best Of The Best Awards

This annual tradition is a great way to recognize, and support, your local community businesses, local restaurants, home services and medical providers.

Voting is now open and will continue through September 23rd. Click here to get started and cast your votes.

Dear Prime Care Patient, 

As some of you may know, in 2018 Dr. Amar Shah opened Vital Care Family Practice, a medical practice serving the Midlothian area, and has been splitting his time between the two practices.  

Recently, Dr. Amar Shah has made the difficult decision to no longer see patients at Prime Care Family Practice and will focus his practice at Vital Care. This change is effective as of August 12, 2019. 

Your medical care, and the service you receive, remain our top priority.  For existing patients who have appointments already scheduled with Dr. Amar Shah, we will reschedule the appointment with another Prime Care medical provider. If you would like to request a specific provider, please get in touch as soon as possible to let us know, and we will make every effort to accommodate your request.  

For patients who choose to would like to see Dr. Amar Shah in his new Vital Care practice , we will work with you to securely transfer all your confidential medical records. To begin this process please visit this link to and follow the instructions to complete the records transfer request. There is no charge to have your records electronically transferred.  

All providers and staff at Prime Care Family Practice are value you as a patient and are committed to your ongoing healthcare. Should you have any questions regarding this transition feel free to give us a call at 804.526.1111.

Due to the winter weather Prime Care Family Practice will close at 3pm today, January 4th.

Appointments scheduled for this afternoon will be rescheduled as quickly as possible.

We plan to re-open at 7am tomorrow.  In the event of a change we will post updates here and on our Facebook page.

Prime Care Family Practice will be closed Monday, December 25th and re-open Tuesday, December 26th with regular office hours.

The following week, we will close on Monday, January 1st and re-open Tuesday, January 2nd with our regular office hours.

From everyone at Prime Care, have a happy and safe Christmas and New Year.